Disaster Recovery is a critical part of your business continuity plan. How you protect and manage your data should be top of mind before a critical event happens. Disaster Recovery is the execution of this well thought out plan. Disaster Recovery coincides with disaster prevention, and helps your business to operate in a business-as-normal state regardless of the circumstance helping you capitalize on customer requests during these times that would otherwise be lost.


Disasters come in many shapes and forms; anywhere from a flood in your server room to a power outage grinding your business to a halt. When running a company with many employees using large amounts of data, these disasters can be catastrophic to the company. Having a disaster recovery plan in place is a crucial part of managing your company's risks with downtime and customer contact.

Disaster Recovery is more than backing up your data. You can plan to automatically route calls to other locations or employee cell phones in the event of an outage. Keeping auto-attendants operational in the cloud allows TelWare to make changes remotely on the fly as needed, while your inbound calls are not ignored and still processed by the system. If any sort of outage does occur, TelWare’s ongoing customer support will be happy to assist you through the process of recovery.

A post on Mashable regarding disaster recovery notes that 57% of small businesses are operating without such a plan. The overview points out how important it is to forget about using a DIY approach. Instead, it makes more sense to get professional help to create a disaster recovery plan.