Sales Engineer

Technical | Charlotte, NC

Job Type
Full-time

Description
Job Summary:

The Sales Engineer serves as a liaison in the sales process between sales teams, customers, and engineers.

Duties/Responsibilities:

  • Consult with existing and potential clients to assess and understand equipment needs and systems requirements.
  • Review technical specifications of quoted systems; confer with engineers to ensure that customer needs are met, which may include product modifications.
  • Drafts or assists with the drafting of technical presentations, other documentation, and materials that explain products and services to customers and prospective customers.
  • Provide expertise and support to sales teams to communicate products, services, and client needs.
  • Recommend improved products to customers and explain the benefits of changes.
  • Provide support to customers and resolve problems with installed equipment.
  • Secure and renew orders and arrange deliveries.
  • Assist with research and development of new products.
  • Perform other duties as assigned.
Requirements

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
  • Ability to apply engineering, technology, or other related principles to product sales.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • Bachelor’s degree in Engineering or related field or record of equivalent experience.
  • At least five years of relevant experience required, preferably in technology, managed services, VoIP, or related field.
  • Must have a valid driver’s license and acceptable driving record.
  • Must be willing to undergo background and reference checks.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.
  • Travel to meet with clients or potential clients will be required.