3CX: Ring Group Management (Video)

Table of Contents

This article covers Ring Groups and Paging Groups. What they are, who needs them, how to use them, as well as their capabilities. In more detail:

  • What is a Ring Group?
  • Ringing Strategies
  • Ring Group Options
  • Alert Paging Group
  • Multicast Paging Group

What is a Ring Group? #

“Ring Groups” or “Hunt Groups” route calls concurrently to multiple phones via virtual extensions, whereas “Paging” is used to make announcements to groups of people, like a PA system.

How to create a Ring Group? #

View our How to Create a Ring Group – 3CX article for more information.