Table of Contents
This article covers Ring Groups and Paging Groups. What they are, who needs them, how to use them, as well as their capabilities. In more detail:
- What is a Ring Group?
- Ringing Strategies
- Ring Group Options
- Alert Paging Group
- Multicast Paging Group
What is a Ring Group? #
“Ring Groups” or “Hunt Groups” route calls concurrently to multiple phones via virtual extensions, whereas “Paging” is used to make announcements to groups of people, like a PA system.
How to create a Ring Group? #
View our How to Create a Ring Group – 3CX article for more information.