Note: ONLY users with administrative access privileges can send welcome emails to other users.
To send Welcome Emails in bulk:
- Click Users in the web menu.
- Select the user(s) you’d like to email by clicking the box to the left of their names.
- Click Bulk Actions.
- Select Send Welcome Email radio button.
Note: Selecting this option sends new users an email with a link to set up a password and voicemail pin. Users also cannot use the OneCloud mobile app without a password. - Click Complete Action to finish.
To send Welcome Emails in bulk:
- Click Users in the web menu.
- Click the User Name to enter into their profile.
- Click the Advanced tab.
- Click the Send Welcome Email button.
Note: If the Send Welcome Email button is grayed out, it’s because the user does not have an email on file. For help with adding an email to a user’s profile, check out the How to Add an Email Address to End Users article.