INTEGRATIONS | MICROSOFT TEAMS
There Is An 'I' in Teams—Integration
INTEGRATIONS | MICROSOFT TEAMS
There Is An 'I' in Teams—Integration
Everything you love about Teams along with a full-featured Cloud PBX calling system and call center capabilities.
Reduced Calling Plans
Our pricing options are more flexible and economical than Microsoft's pricing.
Keep Your Phone
Use your existing phones or add more advanced phones vs. Teams-only devices.
Everything You Need
Cloud PBX capabilities with versatile options including auto attendant, SMS, paging, faxing, and more.
Reduced Calling Plans
Our pricing options are more flexible and economical than Microsoft's contractors.
Keep Your Phone
Use your existing phones or add more advanced phones vs. Teams-only devices.
Everything You Need
Cloud PBX capabilities with versatile options including auto attendant, SMS, paging, faxing, and more.
Integrate Teams with
The Most Popular Phone Systems
Integrate Teams with
The Most Popular Phone Systems
Simple Deployment
Ditch your phone system’s cumbersome hardware and software upgrades. You don't even need to purchase a phone from Microsoft.
No Changes Required
Continue using your existing phone system and the features you rely on. Have peace of mind with enterprise-grade encryption and built-in security.
Flexible Options
Take advantage of bring-your-own-device (BYOD) options. Let TelWare's five-star remote service and support back you up without any hidden fees.
TelWare's Installation Calling Plan
✓ Manage complex scenarios and keep your security tight with a calling plan you can trust.
✓ Scale-up from just a few users to tens of thousands with confidence and flexibility.
✓ Retain your current call rates and numbers while maintaining a multi-site plan.
TelWare's Installation Calling Plan
✓ Manage complex scenarios and keep your security tight with a calling plan you can trust.
✓ Scale-up from just a few users to tens of thousands with confidence and flexibility.
✓ Retain your current call rates and numbers while maintaining a multi-site plan.
TelWare's Installation Calling Plan
✓ Manage complex scenarios and keep your security tight with a calling plan you can trust.
✓ Scale-up from just a few users to tens of thousands with confidence and flexibility.
✓ Retain your current call rates and numbers while maintaining a multi-site plan.
End-to-End Solution That Includes Telephony
You'll benefit from our advanced platform functionality, as well as our expert customer service—all while realizing a simple, integrated, and well-tested user experience. As Microsoft Certified Resellers, TelWare will ensure your Teams experience works seamlessly with your communications platform and integrates into your overall workflow.
End-to-End Solution That Includes Telephony
You'll benefit from our advanced platform functionality, as well as our expert customer service—all while realizing a simple, integrated, and well-tested user experience. As Microsoft Certified Resellers, TelWare will ensure your Teams experience works seamlessly with your communications platform and integrates into your overall workflow.
Compare Calling Plans - Teams vs. OneCloud
| Feature | Teams with Microsoft Calling Plan | Teams with OneCloud Calling Plan | Teams with OneCloud UCaaS |
|---|---|---|---|
| Calling Plan | Microsoft PSTN Calling Plan (Uses a Third party) | OneCloud Calling Plan | OneCloud Calling Plan |
| Microsoft License Required | Microsoft Phone System license and per user PSTN calling plan | Teams Phone Standard license | Teams Phone Standard license |
| Call, Transfer, Hold | Yes | Yes | Yes |
| Call Pickup Groups | No | Yes | Yes |
| Call Blockcing, Park | No | Yes | Yes |
| Attendant Console | No | No | Yes |
| Advanced PBX Features | No | No | Yes, see OneCloud features page |
| Cloud Voicemail | Yes | Yes | Yes |
| Voicemail to Email | Yes | Yes | Yes |
| Auto Attendant | Limited | Limited | Unlimited |
| Internal Caller ID | Basic Control | Yes | Yes |
| Native Call Reporting | No | Yes | Yes |
| Call Reporting | No | Yes | Yes |
| Call Recording | No | Yes | Yes |
| External Caller ID | Yes | Yes | Yes |
| Advanced Routing Rules | No | Yes | Yes |
| Automatic Call distribution (ACD) | No | No | Yes |
| Desktop Phone | Teams Phone Only | Teams Phone Only | Yes, Any SIP phone and or Teams phone |
| Mobile Phone IOS/ Android App | Yes | Yes, Teams Only | Yes, OneCloud or Teams |
| Integrated Cellular plan available | No | No | Yes (OneCloud Mobile) |
| TelWare White Glove Installation | No | Yes | Yes |
| Remote support | Yes, Microsoft | Yes, TelWare 5-Star Support | Yes, TelWare 5-Star Support |
| SMS/ MMS Mobile Texting | No | No | Yes |
| Emergency Notification/ SMS Blasting | No | Yes, available with AlertBlast | Yes, available with AlertBlast |
| Interoperate with overhead pagers, analog devices | No | No | Yes |
| Secure Faxing | No | Yes, available with SecureFax | Yes, available with SecureFax |
| Voice to Fax detection | No | Yes | Yes |
| Local Phone Number | Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month) | Yes, 1 Local number per user included or $1 per number | Yes, 1 Local number per user included or $1 per number |
| Emergency Dialing and E-911 | Yes | Yes | Yes |
| Call Queues | Limited | Limited | Unlimited |
| Music On Hold | Basic Control | Yes, advanced per site, group or user | Yes, advanced per site, group or user |
| Teams Integrated Dialing | Yes | Yes | Yes |
| Audio Conference Room | Add-on Audio Conferencing license | Yes | Yes |
| Line Pooling | No | Yes | Yes |
| Toll Free Numbers | Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month) | Yes, $10.00 per number | Yes, $10.00 per number |
| Virtual Meetings | Yes, Teams $4.00 per user | Yes, Teams $4.00 per user | Yes, Teams 4.00 per user or HDMeet is included with each user. |
| Scalable, Multi - Site | All-a cart pricing gets expensive as you grow | Yes, pooled pricing plans available | Yes, pooled pricing plans available |
| Softphone | Yes, Teams Only | Yes, Teams Only | Yes, Teams or OneCloud |
| Internal Chat | Yes | Yes | Yes |
Enjoy Advanced Communications Features
Benefit from TelWare's Teams integration with advanced platform functionalities not available on Teams alone.
Enjoy Advanced Communications Features
Benefit from TelWare's Teams integration with advanced platform functionalities not available on Teams alone.
Auto Attendant
Direct calls and connect callers without needing human operators. Customize personal messages for after-hours and holidays.
Visual Voicemail
Voicemail functions and management are all integrated and accessible from any device.
Call Center
Use analytics to integrate and prioritize agents based on skill set to keep your customer's wait time to a minimum.
