OneCloud Plans & Pricing

Compare Plans

OneCloud Plans & Pricing

MOST POPULAR


SIMPLE

$14.99

/user/month
Perfect for Lobby and Break Room Phones
Unlimited Calling in the US & Canada
Basic Calling Features


MODERN

$24.99

/user/month
Perfect for an Average User
Unlimited Calling in the US & Canada
Basic Calling Features
OneCloud Meet Video Conferencing
Mobile Apps
Softphone


ELITE

$34.99

/user/month
Perfect for High Call Volume Users
Unlimited Calling in the US & Canada
Basic Calling Features
OneCloud Meet Video Conferencing
Mobile Apps
Softphone

Compare Plans

FEATURE
SIMPLE
MODERN
ELITE
CALL CENTER AGENT
CALL CENTER SUPERVISOR
High-definition (HD) Audio

Basic Calling Features

99.999% Uptime

Integrations

24/7 Support

SSO (Single Sign-on)

Multi-site admin and management

New Customer Training

Constantly Updated System

Voicemail

Visual Voicemail

International Dialing3

$

$

$

$

$

Compatibility with most SIP phones

BYOD Options

Quality-of-service reports

APIs and Zapier

Direct Inward Dial (DIDs)

$

Cradle to Grave Call Tracing

OneCloud Meet Video Conferencing

Voicemail Transcription

Call log reports

Instant Messaging

Audio Conferencing

Mobile Applications

WebPhone

Easy-to-use Web Portal

Business SMS 4

CRM Integrator for Chrome

CRM Integrator for Desktop

$

$

$

$

Microsoft Teams Integration

$

$

$

$

Call Transcription

$

$

$

$

Sentiment Analysis

$

$

$

$

Hot desking

Advanced Call Queue Features

SMS Queuing

Real-time Queue Analytics

Important details and disclaimers

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

1 Minimum of 1 Call Center Supervisor license is required for call center features.
3 International calls will be charged at the current rates published in our international rates table.
4 This service includes up to 400 SMS (text messages) and 100 MMS (multi-media messages) per month, per user. Overages are billed in increments of $10 per 500 messages. If the contracted use voice coverage is expired/canceled, the Customer has the option to continue using the Provider SMS service for a fee of $20.00 per month. To send bulk messages, please see our AlertBlast product. TelWare customers agree and are responsible to maintain A2P messaging compliance as listed in our Terms of Service.

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